Cancellation & Refund Policy

Last updated on Mar 27th 2024

PROFIT FINSTOCK PRIVATE LIMITED believes in helping its customers as
far as possible, and has therefore a liberal cancellation policy. Under
this policy:

• 
  

  
  Cancellations will be considered only if the request is made within 7
  days of placing the order. However, the cancellation request may not be
  entertained if the orders have been communicated to the
  vendors/merchants and they have initiated the process of shipping them.

  
  


• 
  

  
  PROFIT FINSTOCK PRIVATE LIMITED does not accept cancellation requests
  for perishable items like flowers, eatables etc. However,
  refund/replacement can be made if the customer establishes that the
  quality of product delivered is not good.

  
  


• 
  

  
  In case of receipt of damaged or defective items please report the same
  to our Customer Service team. The request will, however, be entertained
  once the merchant has checked and determined the same at his own end.
  This should be reported within 7 days of receipt of the products.

  
  


• 
  

  
  In case you feel that the product received is not as shown on the site
  or as per your expectations, you must bring it to the notice of our
  customer service within 7 days of receiving the product. The Customer
  Service Team after looking into your complaint will take an appropriate
  decision.

  
  


• 
  

  In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.

  
  


• 
  

  
  In case of any Refunds approved by the PROFIT FINSTOCK PRIVATE LIMITED,
  it’ll take 3-5 days for the refund to be processed to the end customer.