Complaint Data to be displayed by IA
Data for the month ending – MAY, 2026
^ Average Resolution time is the sum total of time
taken to resolve each complaint in days, in the current month divided by total
number of complaints resolved in the current month.
Trend of monthly disposal of complaints
Inclusive of complaints of previous months resolved in the current month.
Inclusive of complaints pending as on the last day of the month.
Trend of annual disposal of complaints
Inclusive of complaints of previous years resolved in the current year.
Inclusive of complaints pending as on the last day of the year.